Services
Service & Support
Here at Robotech Australia we recommend that you service your Robot Lawn Mower once a year or after 500 hours of working time.
Servicing of your Lawn Mower Robot can be done at our service centre for a nominal fee of $100.00 or FREE OF CHARGE after purchasing $200.00 of accessories or spare parts.
Servicing your Robot Mower involves:
- Intensive Cleaning of the Mower
- Blade sharpening
- Software Upgrade
- Full internal inspection
- Check of all functionalities
If you would like your Robotic Lawn Mower to be serviced with a two day turn around then it is best to pre-book with our service department by calling us on 0424 140 133 Alternatively, you can drop your Robot off and it will be booked for the next available service spot with our skilled technicians. If you prefer to have your mower serviced on site by one of our technicians an additional fee applies, please contact us for details.
Looking to get your Husqvarna or other brands robot serviced? Contact us for details.
Robot Mowers, accessories and spare parts can be purchased from our website, over the phone by calling us on 0424 140 133 or by e-mail at [email protected] . We look forward to providing you with all your Robots, accessories and servicing needs.
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Our Warranty
We want you to be completely happy with your purchase at Robotech Australia.If you have any concerns within 3 months of the date of your purchase, we will put it right.
2-Year or 1000-hrs Quality Guarantee
All of our Ambrogio robotic lawn mowers are manufactured in accordance with exacting international standards, and we believe them to be of the highest quality. If within 2 years of purchase your Ambrogio robot has any defects to material or production faults, we will repair or replace it for you, free of charge.
Lifelong service guarantee
At Robotech Australia, you can always have your Ambrogio robot lawn mower professionally serviced and cleaned.
Refunds & Return Policy
Robotech Australia is proud to offer a 30-day exchange back guarantee for any item that is deemed defective provided it is returned in its original state. Partial returns will not be accepted. It is the customer responsibility to pay for any return shipping costs and any fees which may be incurred during transit. If an item needs to be returned, you must email [email protected] first and describe the problem. Should a parcel be returned to our facility for whatever reason and a refund is requested, we will be able to refund the total figure minus the postage cost.
